Before you sign an installation contract

Check heat pump rebates with your utility.

Use the utility on your electric bill, your address and the proposed equipment. A city name or a contractor’s advertised discount does not establish your eligibility.

Start with the account and program

EWEB customers

Check EWEB’s current program and ask which equipment, existing heating systems and application steps qualify.

EWEB ducted heat-pump program

Other electric accounts

Ask the utility on your bill which programs apply. Energy Trust is another program starting point; confirm the address, utility and project with it directly.

Energy Trust residential heating information

Questions to resolve before ordering

  1. Does the account, home type and existing heating system qualify?
  2. Are the proposed indoor and outdoor model numbers eligible as a system?
  3. Must the installer participate in the program, and is approval required before installation?
  4. Who submits the application, supporting records and any inspection request?
  5. What deadlines and funding limits apply, and can incentives be combined?
  6. Is the incentive paid to you or credited through the contractor, and is that written into the estimate?

Compare the price before incentives

Request the complete installed price first. Show a proposed incentive separately and confirm it with the program. This guide does not quote rebate or tax-credit amounts or promise approval. Income-based programs and equipment requirements need an individual eligibility check.

Keep the proposal, approval, model numbers, invoice and application confirmation together. Ask the program how equipment substitutions affect approval.

Weatherization alongside heating work

If the proposal also includes insulation or air sealing, describe those measures separately from the equipment installation. Ask the utility whether each measure has its own eligibility, contractor and approval requirements. Do not assume a heat-pump incentive also covers attic or crawl-space work.

Heat pump repair and installation guide · Heating and cooling · Budget worksheet